External monitors not detected through docking station after Windows 10 update (2025)

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First you can check your device manager if you have any display adapter drivers that have stopped working. If you have an Intel driver that has stopped due to a problem there may be a work around.

We found that if you opened the laptop lid and then restarted the computer, the external monitors would identify and work. You could then close the laptop screen and continue working but whenever the laptop is turned off or undocked it would need to have the screen open in order to identify the monitors.

This is by no means a long term solution but it seems like this is a problem with Win 10 and will hopefully be fixed in the near future. I haven't tested it yet but I also so that Nvidia pulled their driver from last week due to some display issues so maybe that was the problem.

• worked for me (just now, at home) ! interestingly, this foxed me at work yesterday too... normally i come in, and dock and all works fine. Yesterday i docked at a different desk and as i normally do opened the laptop to resume from sleep, and immediately shut the lid to go make a coffee - no dice. Now i think i know what was wrong... first time at a new dock.. keep the lid open!

  –m1nkeh

  Commented Jan 20, 2018 at 14:45

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• And what was the name of the NVidia Control Panel program?

  –ssmith

  Commented Oct 15, 2019 at 0:25

• @ssmith it is literally NVIDIA Control Panel. On my system it can not be found in the Start menu (by typing N V I D I...), but if I right click the desktop, it is there in the context menu.

  –David Balažic

  Commented Feb 19, 2020 at 9:49

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  Where in NVIDIA Control Panel did you enabled monitors on DVI ports? If I enable everything I have only "3D settings" and "Developer" available. I have Intel onboard graphic card and also NVIDIA on my laptop.

  –candle

  Commented Aug 15, 2021 at 11:56

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Just incase anyone else is having the same problem I had:

• Check that the power to your docking station is plugged in correctly.

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  Actually power cycling the docking station can be one way to trigger monitor re-detection. Make sure to wait a while before plugging in again. This turns out to work for me on an Latitude E7440 (Intel graphics) running Linux.

  –Markarian451

  Commented Sep 17, 2018 at 9:06

• For me, it wasn't the plug into the docking station from the power brick, but the plug from the outlet to the power brick. The plug going into the power brick wasn't fully seated. Worked after rebooting.

  –Jeff

  Commented May 23, 2022 at 14:26

• For me, unplugging the docking station from the laptop and the electrical outlet (then waiting a few seconds) did the job perfectly!

  –RubbelDieKatz

  Commented Jan 30, 2023 at 11:48

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Yesterday I updated my NVIDIA driver through "NVIDIA GeForce Experience" and it worked.

Today it doesn't work. I tried disabling and enabling both Intel onboard and NVIDIA video cards' drivers, restarting, reinstalling drivers but it didn't help.

Then I found this link that was saying that the sequence of reattaching cables is important.I tried it.It didn't work.

Then I tried to replug USB 3.1 cable, so the side that was in docking station I put into laptop and the other end that was in laptop into docking station, and it worked.

I am still not sure which of those made it work, but it feels like the reattaching the cables worked for me.

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What worked for me was:

• open Device Manager
• under "Display Adapters" select and disable the NVIDIA graphics card
• wait a few seconds
• re-enable it

My Lenovo P50 has an Intel and nVidia gfx card, so if I disable nVidia, the laptop screen continues to work (by the Intel gfx). If you only have one graphics card, the after disabling it you might stay with no active display at all, so you can not re-enable it. Maybe a script would help...

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